1. Who We Are

ClearHome Guides ("we," "us," or "our") publishes independent, expert-reviewed guidance on water damage, mold, and home moisture issues for U.S. homeowners. This policy applies to visitors of this website (the "Site").

2. Information We Collect

Information you give us

  • Newsletter signup: your email address, when you subscribe.
  • Contact form: your name, email address, and message content, if you contact us directly.

Information collected automatically

  • Usage data: pages visited, time on page, referring URL, browser type, and device type, typically via server logs and/or analytics tools.
  • Cookies and similar technologies: small files stored on your device to remember preferences and measure site usage. See Section 6.
  • Approximate location: derived from your IP address, used only to show region-relevant content (e.g. local guides) and is not precise or tied to your identity.

3. How We Use Information

  • To operate, maintain, and improve the Site and its content.
  • To send the newsletter you signed up for, and nothing else, unless you opt in separately.
  • To respond to inquiries submitted through our contact form.
  • To understand aggregate traffic patterns and improve article quality and site performance.
  • To detect, prevent, and address technical issues, abuse, or fraud (e.g. rate-limiting form submissions).

4. How We Share Information

We do not sell your personal information. We may share limited information with:

  • Service providers who help us operate the Site (e.g. hosting, email delivery, analytics), bound by confidentiality obligations.
  • Legal authorities if required by law, subpoena, or to protect the rights, property, or safety of ClearHome Guides, our users, or the public.
  • A successor entity in the event of a merger, acquisition, or sale of assets, with notice to you where required by law.

5. Affiliate & Advertising Disclosure

Some links on this Site may be affiliate links, meaning we may earn a commission if you click through and make a purchase, at no additional cost to you. This does not influence which products or services we recommend, and does not affect our editorial independence. See our About & Editorial Standards page for more detail.

6. Cookies

We use cookies and similar technologies for:

  • Essential functionality (e.g. remembering form submission state, security tokens).
  • Analytics, to understand how visitors use the Site in aggregate.

Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect some Site functionality.

7. Data Retention

We retain newsletter and contact-form data for as long as needed to fulfill the purpose it was collected for, or until you ask us to delete it. Aggregate or de-identified analytics data may be retained longer for trend analysis.

8. Your Choices & Rights

  • Unsubscribe from the newsletter at any time via the link in any email we send.
  • Request access, correction, or deletion of personal information we hold about you by emailing privacy@clearhomeguides.com.
  • If you are a California resident, you may have additional rights under the CCPA/CPRA, including the right to know, delete, and opt out of the sale/sharing of personal information (we do not sell personal information).
  • If you are located in the EU/EEA/UK, you may have additional rights under the GDPR, including access, rectification, erasure, and data portability.

9. Children's Privacy

This Site is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

10. Security

We use reasonable administrative and technical safeguards to protect information we hold. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of the Site after changes constitutes acceptance of the updated policy.

12. Contact Us

Questions about this policy or your data? Reach us at privacy@clearhomeguides.com or via our contact page.

This is a general template and not legal advice. Review with a qualified attorney before publishing, particularly regarding state-specific (e.g. CCPA) and international (e.g. GDPR) obligations relevant to your actual data practices.